The Future of Retail Store Design After the Pandemic
RC Smith
/ Categories: Casework, Millwork, Retail

The Future of Retail Store Design After the Pandemic

The state of the world has affected how consumers are shopping and created a need for more efficient designs for businesses to function safely. Many new challenges have arisen from the experience of needing to socially distance while at the same time keeping employees as safe as possible.

It's imperative to find new ways to strategically redesign the environment to fit the customer's needs while also keeping everyone safe, and here are some strategies!

Offering an Online Presence

One option that suddenly took off from the state of the world is the ability to place orders online. Businesses can benefit from implementing a delivery service or click-to-order option that minimizes the amount of exchange they have with the representatives in the store.

Keep in mind that for some companies, this may also include having a designated area, such as a retail counter inside the store or in the parking lot that is specific for delivery pickups.

Streamlining the Process

Another aspect of changes taking place is to become more direct in what the company is offering to the consumers. This could mean less product that prompts a last-minute purchase and instead have more specialized products to offer.

In addition, personalization for customers with methods such as food kits that have all their favorite ingredients at a discount, instead of buying all the individual items may need to be introduced.

Getting More Organized

It will be up to the businesses to be more proactive in creating a space as the customer enters to remind them of the precautionary measures needed while they are in the store.

A larger issue may mean regulating the occupancy numbers better in the building to help increase safety measures.

Keeping Things Cleaner

There will be a heavier focus on the amount of space needed in the check-out areas, and new options for sales counter designs will be required.

The stores could also offer employees sanitized uniforms for their shifts and regular cleaning practices for carts and other high-touch areas. Installing doors that automatically open and change the process of how the clothing that is tried on, is sanitized.

Another consideration will be turning to more sustainable resources that have less impact on the environment. Questions might need to arise from customers like, how much packaging waste does your business produce? Or how well do you care for your employees regarding health benefits?

Our Experience Shines Through the Rest

There's no doubt the changes will be a necessary part of the future, and having a company with 50 years of experience in commercial casework at your side can make the difference.

We are a family-owned company specializing in multiple services from medical cabinets to commercial millwork. We would love to help you with your next project.

If you would like more information or make an appointment, contact us or give us a call today at 800-747-7648.

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